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Privacy Policy

1. Introduction

AJ Capital Logistics Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We may collect and process the following data:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Address and postcode

Service Information

  • Moving details (property type, size, location)
  • Preferred dates and special requirements

Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website

3. How We Use Your Data

We use your data to:

  • Provide and manage our logistics and moving services
  • Respond to enquiries and quotation requests
  • Process bookings and communicate updates
  • Improve our website and customer experience
  • Send relevant service updates or promotional offers (if consent is given)

4. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

5. Data Storage and Security

Your data is securely stored on servers within the UK and EEA.

We implement appropriate security measures including:

  • SSL encryption
  • Secure hosting environments
  • Restricted access to personal data

6. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties only when necessary, including:

  • Payment processors
  • IT and hosting providers
  • Service partners (for completing logistics services)

All third parties comply with GDPR standards.

7. Cookies

Our website uses cookies to enhance user experience.

Cookies help us:

  • Understand website traffic
  • Improve functionality
  • Provide relevant content

You can control or disable cookies through your browser settings.

8. Third-Party Services

We may use third-party tools such as:

  • Google Analytics
  • Social media platforms
  • Embedded content (videos, maps, etc.)

These platforms may collect data in accordance with their own privacy policies.

9. How Long We Retain Your Data

We retain personal data only as long as necessary:

  • For service delivery
  • For legal and accounting purposes
  • For resolving disputes

10. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

11. Data Security

We take data protection seriously and use industry-standard practices to safeguard your information.

However, no online system is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

AJ Capital Logistics Ltd
📍 Address: 29 Barton Ave, Romford RM7 0NB, United Kingdom
📞 Phone: 07466 992512
📧 Email: info@ajcapitallogistics.co.uk (update if different)

14. Regulatory Authority

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
https://ico.org.uk