1. Introduction
AJ Capital Logistics Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
By using our website or engaging our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data We Collect
We may collect and process the following information.
Personal Information
Full name
Email address
Phone number
Address and postcode
Service Information
Moving details (property type, size, locations)
Preferred moving dates
Special requirements
Waste collection or clearance instructions (where applicable)
Technical Data
IP address
Browser type and version
Device information
Pages visited on our website
3. How We Use Your Data
We use your information to:
Provide our logistics, removals, storage and waste clearance services.
Respond to enquiries and quotation requests.
Process bookings and communicate updates.
Improve our website and customer experience.
Meet our legal obligations.
Send marketing communications where you have provided consent.
4. Waste Collection, Clearance and Disposal
Where you instruct AJ Capital Logistics Ltd to remove, clear, dispose of, or collect unwanted items, you confirm that you have the legal authority to dispose of those items.
Unless otherwise agreed in writing, any items collected for disposal become the responsibility of AJ Capital Logistics Ltd once removed from your premises.
To reduce waste and support environmental sustainability, we may determine, at our sole discretion, whether collected items are:
Reused;
Repaired;
Refurbished;
Recycled;
Donated to charities or community organisations;
Sold or otherwise commercially recovered; or
Disposed of through licensed waste management facilities.
By requesting our waste collection or clearance services, you acknowledge and agree that you waive any future ownership rights, claims or financial interest in items you have instructed us to remove.
AJ Capital Logistics Ltd shall not be liable for any objection, claim or request relating to the reuse, donation, recycling or sale of such items after collection, provided the items were collected in accordance with your instructions.
If there are any items that must not be reused, donated or sold, you must notify us in writing before collection. We will make reasonable efforts to follow those instructions where legally and practically possible.
5. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
6. Data Storage and Security
Your data is securely stored on servers located within the United Kingdom and European Economic Area (EEA).
We use appropriate technical and organisational measures including:
SSL encryption
Secure hosting
Restricted access controls
Regular security updates
7. Sharing Your Data
We never sell your personal information.
We may share your information only where necessary with trusted third parties including:
Payment providers
IT and hosting providers
Logistics partners
Licensed waste management and recycling partners (where required to provide waste collection services)
All third parties are required to process your data in accordance with UK GDPR and applicable data protection legislation.
8. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
Analyse website traffic
Improve website functionality
Remember your preferences
Deliver relevant content
You may disable cookies through your browser settings.
9. Third-Party Services
We may use trusted third-party services including:
Google Analytics
Google Maps
Social media platforms
Embedded videos
Payment gateways
These services may collect information according to their own privacy policies.
10. How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary:
To provide our services
To comply with legal and tax obligations
To resolve disputes
To enforce our agreements
11. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
To exercise any of these rights, please contact us.
12. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us:
AJ Capital Logistics Ltd
Address:
29 Barton Ave
Romford RM7 0NB
United Kingdom
Phone: 07882 669421
Email: info@ajcapitallogistics.co.uk
15. Regulatory Authority
If you are dissatisfied with how we process your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk�